This Privacy Policy describes how CreerConnect.AI, a product of Creer Infotech, collects and uses information.
1. Information we collect
- Account details (name, email, company).
- Billing information processed by our payment providers.
- Website content submitted for scraping.
- Chat logs generated by end users interacting with your chatbot.
2. Website data processing
Content scraped from your website is processed to build embeddings and search indexes used by your chatbot. This data is not shared with other customers.
3. Chat logs
Conversations between end users and your chatbot are stored to power the analytics dashboard, enable human agent handoff, and improve your chatbot's performance.
4. Cookies
We use essential cookies to keep you signed in and analytics cookies to understand product usage. You can disable non-essential cookies through your browser. See our Cookie Policy.
5. Security
Data is encrypted in transit and at rest. Access is protected by role-based permissions and regular security reviews.
6. Data retention
We retain your data for as long as your account is active. Upon cancellation, data is deleted according to the schedule in our Cancellation Policy.
7. Third-party services
We rely on trusted infrastructure providers (cloud hosting, payments, analytics). These vendors are contractually required to protect your data.
8. Your rights
You may request access, correction, or deletion of your personal data by emailing us.
9. Contact
Reach us anytime at creertech2024@gmail.com.