Live Chat & Human Takeover
Let AI handle routine questions and hand conversations to a human agent in one click, with the full chat history preserved.
Learn more Internet Calling
When chat isn't enough, talk it through
Some questions are faster to solve by speaking. CreerConnect's internet calling lets your team talk with customers over the internet, right alongside your AI chatbot and live chat.
Internet calling, or VoIP, lets people make voice calls over an internet connection instead of a traditional phone line. In CreerConnect it adds a voice channel to your AI chat and human support.
The problem
Some conversations need a voice
- Complex or sensitive issues take too long to resolve by text.
- Switching from website chat to a phone number makes customers repeat everything.
- Traditional phone lines are costly to set up and run.
The CreerConnect solution
Voice support in the same platform
Internet calling sits alongside your AI chatbot and live chat in CreerConnect, so your team can talk to customers when a conversation needs a personal touch, without a separate phone system.
- Voice calls over the internet
- Works alongside AI chat and human takeover
- No traditional phone line required
Benefits
Why teams choose Internet Calling
Personal support
Resolve complex issues faster by talking them through.
Stronger relationships
A real voice builds trust with customers.
One platform
Chat, human takeover and calling in one place.
No phone line needed
Calls run over the internet.
Product preview
Internet Calling in action
Illustrative interface with sample data.
Support TeamConnected from chat · 02:14
How it works
How Internet Calling works
Simple steps from setup to results.
Step 1: Visitor reaches out
The AI chatbot answers first, from your content.
Step 2: Conversation needs a person
Your team steps in from the dashboard.
Step 3: Switch to a call
Talk it through over an internet voice call.
Step 4: Issue resolved
Your customer gets a personal answer, faster.
FAQ
See all FAQs Internet Calling FAQs
What is internet calling in CreerConnect?
It's a voice channel that lets your team talk with customers over an internet connection, alongside the AI chatbot and live chat.
Do I need a phone line to use internet calling?
No. Calls run over the internet, so you don't need a traditional phone line.
Is WhatsApp automation available too?
Not yet. WhatsApp automation is on our roadmap. Contact us to register interest.
Related features
AI Chatbot
Build an AI chatbot that learns from your website, documents and FAQs, then answers customer questions instantly, 24/7, with human handoff when needed.
Learn moreWhatsApp Automation Soon
WhatsApp automation is coming to CreerConnect.
Learn moreLaunch Internet Calling on your website today
Start free in minutes. No credit card, no code, and your team stays one click away.