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Cancellation Policy

Last updated: January 2026

Subscription cancellation

You can cancel your subscription at any time from your dashboard under Billing → Manage Plan. Cancellation takes effect at the end of your current billing cycle.

Renewal policy

Monthly and yearly subscriptions renew automatically unless cancelled before the next renewal date.

Add-on cancellation

Extra-website add-ons can be removed from the dashboard. Removals take effect at the end of the current billing period; no partial refunds are issued.

Account deletion

To permanently delete your account, choose “Delete workspace” in Settings. This action removes all workspaces, chatbots, and users associated with your organization.

Need help cancelling? Email creertech2024@gmail.com.